Platform Support Engineer
octaura.com
Software Engineering, Customer Service
United States
Posted on Tuesday, April 25, 2023
We’re on a missionAt Octaura, we continually evolve markets to unleash value for clients. It’s in our DNA to make a difference and do things differently.Existing workflows within our markets are painful for clients: they are outdated, overcomplicated, and time-consuming. We want to change that. Octaura fundamentally rebuilds and redefines the markets by streamlining workflows, digitizing platforms, and bringing transactions, data and analytics together for the first time.Join our inclusive cultureAt Octaura, everyone belongs.It’s so important to us that all Octaurians are confident in knowing they have the space to use their voice and talents. We love the diversity we see in the world and we actively want our team to reflect this. We’re a values-driven company and by engaging, solving and evolving together, we create a culture that is collaborative, switched-on, and fun to be part of.
About The RoleThe Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner.To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties.This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days in the office, 1 day from home.
Desired Qualifications
- A Bachelor’s degree or equivalent with combined experience
- The ideal candidate must have 5+ years' work experience In application support, preferably in the financial industry, with at least 3+ years spent in maintaining and supporting financial or other applications
- Demonstrate excellent oral and written communication skills
- Linux command line
- shell scripting
- Java
- Python
- SQL
- Nagios and/or Splunk
- Ticketing systems such as Jira or ServiceNow
- Competitive compensation and equity
- Unlimited Paid Time Off
- Competitive Parental Leave
- Daily breakfast, coffee and snacks in the office
- 90% company-paid healthcare
- Onsite gym & discounted membership
See more open positions at octaura.com
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