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SRE Manager



Gurugram, Haryana, India
Posted on Tuesday, August 15, 2023

Leapwork is a sophisticated piece of software, used by thousands of enterprise users every day, worldwide and across all industries. It is a hybrid application with both Windows, Mac, and Web components, and it integrates with other applications and operating systems on a low level.

We are seeking an experienced and dynamic Senior SRE Team Manager to lead and mentor our growing Site Reliability Engineering team. As the Senior SRE Team Manager, you will play a crucial role in ensuring the reliability, scalability, and performance of our digital infrastructure. You will lead a team of talented SREs, collaborating closely with cross-functional teams to optimize systems, enhance automation, and drive continuous improvement in our technology operations.


  • Lead, mentor, and manage a team of accomplished SREs specializing in Microsoft Azure, fostering a collaborative and high-performing culture
  • Develop and execute strategies to ensure the flawless operation, scalability, and resiliency of our Azure-based systems, aligning with business goals and customer expectations.
  • Collaborate cross-functionally with DevOps, Engineering, and Product teams to facilitate seamless deployment, monitoring, and management of Azure resources and services.
  • Establish and enforce Azure-specific SRE best practices, encompassing incident response, post-incident analysis, capacity planning, and change management.
  • Design and implement automated solutions, tools, and monitoring frameworks tailored to assess and optimize the health and performance of Azure environments.
  • Lead incident management and root cause analysis efforts, driving continuous improvement to mitigate future incidents and minimize service disruption.
  • Initiate projects to enhance system resilience, disaster recovery, and business continuity within the Azure ecosystem.
  • Collaborate with architecture and engineering teams to influence design decisions that enhance Azure system reliability, operability, and maintainability.
  • Stay up-to-date with the latest developments in Azure technologies, integrating relevant advancements to enhance our Azure-specific SRE practices.
  • Cultivate a culture of innovation, learning, and continuous improvement within the Azure SRE team, fostering an environment of technical excellence.


  • Bachelor's degree in Computer Science, Engineering, or a related technical field; Master's degree is a plus.
  • Demonstrated experience (8+ years) effectively leading and managing high-performing SRE teams, with a strong focus on Microsoft Azure environments.
  • Expertise in Azure-specific SRE methodologies, Azure architecture, and cloud computing concepts.
  • Proficiency in programming and scripting languages (e.g., PowerShell, Python) for automation, tool development, and Azure resource management.
  • In-depth knowledge of Azure services, including but not limited to Azure Kubernetes Service (AKS), Azure App Service, Azure Functions, Azure Monitor, and Azure Resource Manager.
  • Hands-on experience with containerization and orchestration technologies in Azure, such as Docker and Azure Kubernetes Service (AKS).
  • Strong background in incident management, root cause analysis, and post-incident reviews within Azure environments.
  • Exceptional problem-solving skills, with an analytical and data-driven approach to diagnosing complex system issues.
  • Excellent communication and interpersonal abilities, with the capacity to collaborate effectively across diverse teams and influence technical decisions.
  • Familiarity with CI/CD pipelines, infrastructure as code (IaC), and configuration management tools within Azure.
  • Previous engagement with Agile and DevOps methodologies.
  • Azure certifications (e.g., Microsoft Certified: Azure DevOps Engineer Expert, Microsoft Certified: Azure Solutions Architect Expert) are highly regarded.

Why Leapwork?

We are on an exciting journey of global growth—and this is your chance to get onboard. By joining our team, you’ll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you. Our motto is to work hard, but have fun while doing it, and we believe collaboration, social activities and celebration are key to success!

On top of having the greatest colleagues, we’ll provide you with top-class tools and lunch in our spacious office, located in the heart of Copenhagen, to help keep your performance high.

Our Leapwork principles

Our five key principles capture the essence of what it means to be a part of our world-class team! They are integral to how we approach our work and one another, and they serve as a roadmap to our continued growth, development, achievements, and success.

  • Customer first; We listen to our customers, understand their pain points and focus on what matters to them.

  • Lead from the front; Leading means guiding others towards the solutions to our challenges.

  • Get it done; We make commitments, follow through and deliver work we’re proud of.

  • Build excellence; We do our best work every day, holding ourselves and others to the highest standards.

  • Respectfully different; We treat each other with respect, always. We’re different, not indifferent.