Market Data Operations
Enfusion
Operations
Dublin, Ireland
Posted on Saturday, November 18, 2023
Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.
Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.
Learn more about Enfusion by visiting www.enfusion.com and apply today!
The Team:
The Product Support Department is spread across 6 verticals - PMS Support, OEMS Support, Interfaces Support, Data Migration, Management Support Unit, and Market Data Operations.
The Role:
Collaborating with other teams across PMS and OEMS Product Support, Developers, and Business Analysts, this role will support clients in all Market Data related issues and provide best practice consultation to optimize their Enfusion experience.
What You’ll Do:
- Analyze, interpret, collate, and transform reference data provided in third-party reports and vendor information while ensuring that the reference data provided by Enfusion’s market data providers are accurate
- Provide customer support for Enfusion users by resolving inquiries in a timely manner
- Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought-out, well-constructed answer
- Apply problem-solving skills to identify innovative work-flow efficiencies and process improvements resulting in increased accuracy levels, time to market and productivity
- Clearly escalate/communicate issues to Development where necessary
- Assist Implementation and Conversion Teams with data mapping, instrument identification, etc.
- Creation of various products like Equities, Bonds, Warrants, futures, and Options etc.
- Understanding of Fixed Income and Corporate Action Processing
- Help identify trends and causation of inaccurate and/or incomplete data
- Participate in ad hoc projects to optimize processes and/or improve the quality of the data set
- Effective communication with stakeholders and other clients irrespective of region during ASIA, EMEA, and US hours
What You’ll Need:
- 2+ years of relevant work experience directly working in fixed income and listed reference data operations
- Comprehensive understanding of global securities and derivatives markets, how they operate, and the applicable symbology and data products they offer
- Deep familiarity with one or more recognizable software platforms and related market data and security master structures
- Ability to diagnose root causes of issues and proactively suggest/work on solutions
- Experience in querying data (SQL), sight reading code, and basic understanding of databases and programming languages (Java, JavaScript) is beneficial
- Familiarity with Factset, Refinitiv, Bloomberg Terminal, Data License, and SAPI
- Ability to work in a fast-paced, high-pressured, fluid environment
- Ability to distill large amounts of information into specific takeaways
- Excellent attention to detail and a high degree of demonstrated decision-making and problem-solving skills
- Excellent written and oral communication skills with proven ability to craft client-ready correspondences
- Eagerness to learn and collaborate
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Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.
Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.