Analyst - Management Service Unit ( PS )
Enfusion
IT
Bengaluru, Karnataka, India
Posted on Thursday, August 31, 2023
Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.
Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.
Learn more about Enfusion by visiting www.enfusion.com and apply today!
The Team:
The Product Support team is part of the Client Onboarding organization that plays a critical role in the initial set up and configuration of new clients onto the Enfusion platform.
The Role:
The Management Support Team is responsible for managing metrics and key performance indicators for all Product Support teams. Additionally, run initiatives across teams such as process improvement ideas, operational risk management, documentation audits and providing support to the management team.
What You’ll Do:
- The candidate will be responsible to analyze and present metrics to management team(s), be able to spot trends, and highlight discrepancies.
- Run monthly KPI calls for all teams across Product Support and ensure completeness of data.
- Work closely with senior management and operations managers to create new metrics and run additional initiatives across Product Support.
- Build strong working relationships with all Ops and other internal stakeholders/teams.
- Should be able to manage multiple projects simultaneously, prioritize and proactively deliver them on time with exceptional quality.
What You’ll Need:
- Bachelor’s Degree in Finance, Accounting or Economics.
- 0 – 5 years of experience in KPI management, operational risk, etc.
- Excellent communication and interpersonal skills.
- Excellent knowledge of Excel, Jira and other data analysis and visualization tools.
- Basic understanding of exchange traded and OTC financial instruments as well as the Trade Life Cycle.
Must be flexible to work in all three shifts – APAC, EMEA, US.
Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.
Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.